Thank you for choosing TMFACES, LLC. ! To ensure a smooth and professional experience for all clients, please review and adhere to the following policies:

1. Booking and Deposits

• A non-refundable deposit is required to secure your appointment.

• The remaining balance is due on or before the day of service.

• Appointments are not confirmed until the deposit is received.

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2. Cancellations and Rescheduling

• Cancellations must be made at least 24 hours before your appointment to avoid losing your deposit.

• Rescheduling requests are allowed once with a minimum of 48 hours’ notice. Additional rescheduling may require a new deposit.

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3. Late Arrivals

• Punctuality is essential to ensure the best service. If you are more than 15 minutes late, your appointment may be shortened or canceled, with the deposit forfeited.

• A $10 late fee will be applied after 10 minutes.

• Please take into account that our studio is located in DTLA meaning you may need additional time to find parking.

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4. Travel Policy

• A travel fee applies for services provided outside of my primary service area.

• Parking fees, if applicable, must be covered by the client.

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5. Sanitation and Hygiene

• I adhere to the highest standards of cleanliness and hygiene, including using sanitized tools and fresh products for every client.

• Clients are asked to arrive with a clean, makeup-free face to ensure optimal results.

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6. Health and Safety

• I reserve the right to refuse service if you have any contagious illnesses, open wounds, or skin conditions that could pose a health risk.

• Clients are responsible for disclosing allergies or sensitivities to makeup products before the service begins.

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7. Right to Refuse Service

• I reserve the right to decline or discontinue a service if I feel unsafe, uncomfortable, or if the client behaves in a disrespectful or inappropriate manner.

• If the service cannot be completed due to such circumstances, the deposit will not be refunded.

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8. Refund Policy

• Services are non-refundable. 

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9. Photography and Marketing

• By booking, you consent to photos of your makeup being taken and used for portfolio and marketing purposes. Please inform me in advance if you do not wish to be photographed.

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10. Special Requests

• Any specific requests or needs should be communicated during the booking process to ensure proper preparation.

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These policies are in place to provide you with a professional, enjoyable, and seamless experience. By booking, you agree to these terms. If you have any questions, feel free to reach out! I can't wait to work with you!